The Tour Manager Training Course Overview

  • The two day/three day programme is primarily intended for people from all walks of life who would like to work in Travel.
  • The subjects covered during our training courses include all aspects of the role of a Tour Manager/Tour Leader.
  • The training will involve classroom-based sessions and field trips or guided tours.
  • Our trainers have extensive knowledge in the industry and have run tours to more than 60 countries worldwide.

We also hold Special Edition courses where we include Field Trips to tourist locations around the world. In such cases, the training course will last 3 days and 2 nights Bed and Breakfast accommodation will be included in the course fees, as well as all transportation and entrance fees to different tourist attractions.

Day 1

Classroom based session


  • Course overview
  • Trends in the Tourism and Travel Industry
  • Tour Operators and Package Tours
  • Tour Manager/ Tour Director Role
  • Pre Tour Preparation and Research
  • Types of tours-Rail/Cruise/Air/Coach
  • Tours by Coach
  • Rail Tours

Day 2

Classroom based session and guided tour of the city


  • Commentary en Route
  • Guided tour of Liverpool/Typical sightseeing day
  • Commentary techniques
  • Destination Briefing/Hotel Check in
  • Optional Excursions and Selling techniques
  • Airline and Airport Procedures
  • Research/Commentary/Reference Material
  • Pre-Tour Duties/Preparation
  • Departure Day
  • Teamwork/Working with Local Guides and Drivers/ Practical exercise

Day 3

Assesment and Feedback


  • Practical Application -Student Presentation
  • Group Communication/ Typical Day to Day Problems
  • Listening Skills/Conflict Resolution
  • How to Have a Successful Tour
  • Ethical and Professional Considerations
  • CV and Cover Letters
  • Interview Techniques
  • Individual Feedback

Training Programme

The training programme provides both theoretical and practical experience in Tour Management. Over the three days /four days of the course, students will be expected to develop their skills on both a personal and professional level through hands on experience, training sessions and working together in role-playing groups.

Goals

Students will develop a broad sense of the job, including building rapport with clients, solving problems and writing reports.

Evaluation and Feedback

At the end of the course, each student will receive an evaluation from the trainers based on their performance during training. Performance will be assessed on the basis of team work, presentations and related materials prepared by students. The trainees  who successfully complete the course will be awarded a Certificate of Attendance.

Our Tour Manager course includes

We provide a comprehensive Training Course to give you the skills needed to become an confident Tour Manager!

1Two and a half days classroom training (9 am. to 5 pm on the first 2 days and 1pm to 5pm on the third day ) plus guided tour of the city with local guide and practical application on the field.
Special edition courses will include a Field Trip to tourist locations around the world. In such cases, 2 nights accommodation on a Bed and Breakfast basis will be included in the price of the course, as well as all transfers and entrances to visitor attractions.
3The valuable Course Attendance Certificate and upon performance during the course recommendation to major Tour Operators in the United Kingdom.
4Tips on job interview preparation.
Feedback on your performance during the training course.
6Coffee breaks during training day.

One month after finishing the TMT Academy’s course I applied for a job with a British Tour Operator and I got the job. Since, I spent five weeks working in Apulia and Vieste and two weeks in Mexico. The course brilliantly prepared me for any kind of problem I could have  encountered.  I felt confident and received wonderful feedback from the clients of the tours I led.

Maria H . 2014

IT’S TIME FOR CHANGE

Become a Professional Tour Manager and Make the world your office!

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